Play
How do you play?
The idea is simple: you must use the elements of the rooms to solve different clues and puzzles to escape within 60 minutes.
How long does the game go for?
You have 60 minutes, from the time the door closes, to get out.
Are the rooms dark and/or scary?
Absolutely not! All of our rooms have windows allowing for natural light, and are fully lit. No zombies, or blackout rooms here.
What happens if we don’t get out?
Don’t worry; we will let you out after 60 minutes. You will then have two choices: let us show you what you missed, or we won’t say anything and you can try the same room again another time.
How many people can play?
Each game is different. The Criminal Mind holds up to 6 people and The Tower of London: Crown Jewels Heist and The Big Game hold up to 8. The Big Game requires a minimum of 3 players.
What if I want to try it by myself first?
Teamwork is key in order to escape. You are welcome to book by yourself, but others will be booked in with you. You do not need a full group to book.
I don’t have enough people to meet the number of recommended players, can I still book?
Yes, absolutely! You may book as many as your party entails (up to the room max). If your booking does not fill up the max occupancy, we do leave the remaining spots open for other participants to join outside of your party.
I have a group that doesn't meet the max room occupancy: can we have the room to ourselves?
We will open up the spots you don’t occupy for others to book, unless you pay for all slots; however, there is always the chance no one else will book in.
How old do you have to be to play?
It is recommended for ages 14 and up, as some of the puzzles are difficult and not aimed for a younger audience. Ages 15 and under must be accompanied by an adult.
What skills are required to participate?
Basic reading, problem solving skills, an open mind and a positive attitude.
What time should I arrive?
No later than 10-15 minutes ahead of your time, to ensure that we can properly explain the game to you.
What happens if I show up late?
If your entire group shows up late, that time will be deducted off your 60 minutes. If you are part of a group that has already started, we are unable to let you into the room as it will disturb other players who have already started, unless they give us permission.
Rooms
How many rooms are there?
There are three rooms.
Are all the rooms the same?
No, each room has a different set of clues, puzzles, locks and methods of escaping.
How often do you change the rooms?
We will introduce two new rooms each season, while keeping one room from the previous year
Are there any age restrictions?
Due to the mature theme The Criminal Mind it is not recommended for ages 13 and under. All children under the age of 16 must be accompanied by an adult in this room only.
Pricing
Do I pay per person or by the room?
We charge $25 per person (taxes included), not by the room, unless you want the room to yourselves.
Is there a family discount?
Not at this time.
Do you have a child rate?
Our rooms are not recommended for children under 14, at which age we believe they will be able to participate equally and are charged the same rate
Payment
Can I pay online at the time of booking?
Not at this time. We will take payment when you arrive 10-15 minutes prior to your booking.
What forms of payment do you accept?
We accept Visa, MasterCard, Debit, and Cash.
Cancellations/No-Shows
How do you play?
The idea is simple: you must use the elements of the rooms to solve different clues and puzzles to escape within 60 minutes.
How long does the game go for?
You have 60 minutes, from the time the door closes, to get out.
Are the rooms dark and/or scary?
Absolutely not! All of our rooms have windows allowing for natural light, and are fully lit. No zombies, or blackout rooms here.
What happens if we don’t get out?
Don’t worry; we will let you out after 60 minutes. You will then have two choices: let us show you what you missed, or we won’t say anything and you can try the same room again another time.
How many people can play?
Each game is different. The Criminal Mind holds up to 6 people and The Tower of London: Crown Jewels Heist and The Big Game hold up to 8. The Big Game requires a minimum of 3 players.
What if I want to try it by myself first?
Teamwork is key in order to escape. You are welcome to book by yourself, but others will be booked in with you. You do not need a full group to book.
I don’t have enough people to meet the number of recommended players, can I still book?
Yes, absolutely! You may book as many as your party entails (up to the room max). If your booking does not fill up the max occupancy, we do leave the remaining spots open for other participants to join outside of your party.
I have a group that doesn't meet the max room occupancy: can we have the room to ourselves?
We will open up the spots you don’t occupy for others to book, unless you pay for all slots; however, there is always the chance no one else will book in.
How old do you have to be to play?
It is recommended for ages 14 and up, as some of the puzzles are difficult and not aimed for a younger audience. Ages 15 and under must be accompanied by an adult.
What skills are required to participate?
Basic reading, problem solving skills, an open mind and a positive attitude.
What time should I arrive?
No later than 10-15 minutes ahead of your time, to ensure that we can properly explain the game to you.
What happens if I show up late?
If your entire group shows up late, that time will be deducted off your 60 minutes. If you are part of a group that has already started, we are unable to let you into the room as it will disturb other players who have already started, unless they give us permission.
Rooms
How many rooms are there?
There are three rooms.
Are all the rooms the same?
No, each room has a different set of clues, puzzles, locks and methods of escaping.
How often do you change the rooms?
We will introduce two new rooms each season, while keeping one room from the previous year
Are there any age restrictions?
Due to the mature theme The Criminal Mind it is not recommended for ages 13 and under. All children under the age of 16 must be accompanied by an adult in this room only.
Pricing
Do I pay per person or by the room?
We charge $25 per person (taxes included), not by the room, unless you want the room to yourselves.
Is there a family discount?
Not at this time.
Do you have a child rate?
Our rooms are not recommended for children under 14, at which age we believe they will be able to participate equally and are charged the same rate
Payment
Can I pay online at the time of booking?
Not at this time. We will take payment when you arrive 10-15 minutes prior to your booking.
What forms of payment do you accept?
We accept Visa, MasterCard, Debit, and Cash.
Cancellations/No-Shows
- Cancellations or changes made to bookings more than 24 hrs prior to start time: The credit card provided at time of booking will not be charged if changes or cancellations are made to your booking more than a day in advance.
- Cancellations or changes made to bookings between 24 hrs prior and 1 hr prior to start time: Full and partial cancellations will be charged 50% of the ticket price for notice given between 1 and 24 hours prior to start time.
- No shows: The credit card provided at time of booking will be charged for the full amount of group booking when we are not notified of full or partial cancellations prior to start time. This includes showing up with less people than your booking states. Please email us at: info@roomescapecavendish.com or 1-902-360-7666 prior to the escape room start time if there is going to be a cancellation or partial cancellation in your group.
- Showing up late: You will be required to pay full price regardless if you show up late, and your play time is cut short. If part of your group has already started, you will not be able to join them but will be required to pay for the slots you booked; however, you will receive a 50% off pass to come back another time.
